CDP stands for Central Depository pte., a portal of Singapore Exchange Limited (SGX). www.cdp.com.sg is the website of CDP, and ranked on position 74 according to Alexa. First demutualised and integrated securities and derivatives exchange of Asia-Pacific is Singapore Exchange Limited (SGX). SGX was launched on 1 December 1999, after the merger of two financial institutions such as the Stock Exchange of Singapore (SES) and the Singapore International Monetary Exchange (SIMEX). Through a public offer and a private placement, SGX became the first exchange in Asia-Pacific on 23 November 2000.

Screenshot of www.cdp.com.sg:

www.cdp.com.sg provides services like account services, business service, corporate actions services, and a quick way to access account information. Customers can enjoy the freedom of getting their current shareholdings with latest portfolio value anytime they wish after accessing an online account. If customers desire convenience, then CDP Internet Access is also ideal for providing immediate connection to our e-services.

E-Services:

View and Update Particulars: Update your personal contact details online, and reduce the hassle of writing in and mailing your request.

Online reset:

• I-PIN (CDP Internet Access): Your CDP Securities account via online access.
• T-PIN (CDP Phone): Your CDP securities account on call … 24 hours a day, 7 days a week.

Apply for an I-PIN (Internet Access Personal Identification Number) now.

Customers will be required a CDP direct securities account to custodies their shares in before investing in scripless market of CDP. When customers transact at CDP, security settlement is done through electronic transfer and their securities account will record their share movements mechanically each time they transact. On trading, customers will receive a statement at the end of that month they transacted in. Customers will also obtain a year-end statement that reflects their share balance. With CDP Phone and CDP Internet Access, tracking portfolio becomes easier. All customers need to do is apply for the PINs to access the services anytime.

Customers can close their CDP securities account by writing a letter to CDP, in which write their securities account number. But, customers will have to make sure that there is zero balance in their account, and have received all proceeds, arising from dividends, interest, takeovers and offers, before doing so. Their records will be verified by CDP against its records. If there is reason to doubt the authenticity of customers’ request, CDP have the right to reject any application.

Customers can link their securities account with my trading account for that they will need to complete a linkage form. The form can be obtained from the stock-broking firm. If the application reached to CDP by12 pm., then it will arrived to the customers within 1 market day, the linkage of securities and trading accounts will be preceded by CDP and it will notify the customers in writing. If the application not reached to CDP by12 pm., then the application will be processed on the next market day. If the linkage application is rejected, customers will be informed by stock-broking firm accordingly.

Registered users of CDP Internet Access can update their Mailing, Rights and Email address online. Or they can complete the form and post it to CDP. They need to put their signature on the form because of CDP will proceed with the update once their signature matches its records. Customers can also submit their update request through their stock-broking company or at its customer service counters.

The additional requirements for the following updates:

For Corporate account, at least 2 authorized signatories of the company registered with CDP must sign on the request form with affixation of company stamp.

For request to change mailing address to PO Box address.

• Individual/Joint account: Residential address must be provided. Certified true copy of IC must be furnished to evidence the residential addressed provided.
• Corporate account: Registered address must be provided. Certified true copy of ACRA instant printout that is less than 2 weeks old must be furnished to evidence the registered address provided. The ACRA instant printout has to be certified true copy on every page by either one director or the company secretary. The signatures of certifying director or company secretary must be maintained with CDP, and their names and signatures must be affixed on all copies of document.

The account holder must be affixed the right thumbprint on the update form for thumbprint operated account. Affixation of thumbprint must be witnessed and a certified true copy of IC/Passport must be furnished to support the request.

CDP do not accept post dated update requests.

A corporate account holder or at least 2 authorized signatories have to sign on all changes on update such as name, designation and affixation of company stamp. Requests will be rejected if they contain more than 3 changes and if it happens, then a new form has to be filled for submission.

If account holder needs to use address of stock-broking Company as mailing and/or rights address. 2 authorized signatories of Stockbroking Company sign a letter of undertaking with their names indicated and affixation of company stamp has to be submitted.

CDP must be familiar and genuine to all authorities who witness and/or certify documents. Additionally, the signature affixed record before update will be processed on request forms has to match with CDP.

All share dealings are settled through electronic transfers to and from securities accounts under its scripless settlement system. Customers may select to hold the share certificates physically but before any transaction they will need to deposit it into their securities account if it is not done, then physical share certificates cannot be delivered for settlement. With CDP, deposition of shares will take about 12 market days before customers’ shares are credited into their securities account. Before starting any transaction, it is prudent to wait until they have received its notification letter, confirming that their securities are credited into their account.

Customers can move toward either CDP or your stock-broking firm to make a withdrawal of their share certificates. The share certificates, which are registered in their name or the person they have nominated, can be collected from the share registrar within a month.

Customers will need:

As an Individual Account-holder: To bring along their identification card (IC) or passport and complete:

Withdrawal Request form: Whether customers are submitting their request form through their broker or at CDP customers service counters, their signature must be duly witnessed by the attending officer.

Transfer deed: Make sure that users’ signature on the transfer deed is witnessed by anyone above 18 years of age except their spouse.

Certificate of stamp duty, issued by Stamp Duty Office: For customer’s information, they can approach Crimsonlogic Pte Ltd (CrimsonLogic) Service Bureau, who provides the service of collection of stamp duties at a fee. Crimsonlogic is located at:

Crimsonlogic Pte Ltd Service Bureau
133 New Bridge Road
19-01/02 Chinatown Point
Singapore 059413
Tel: 63390798

As a Corporate Account-holder: Any withdrawal from a corporate account needs the Withdrawal Request Form, a transfer deed and Certificate of stamp duty. Two authorized signatories with the company seal are required.

If customers are unable to affect the withdrawal personally, they can always appoint a representative to submit the documents on their behalf to CDP.

Customers can transfer their shares from their securities account to any of their immediate family members. For such a transfer, it requires:

• Customer’s identification card (IC) or passport
• IC or passport of the person whom they are transferring the shares to
• Certificates to establish the relationship between customer and their transferee, such as marriage or birth certificates

Customers’ presence is required as a transferor to complete and authorize a transfer form.

If customer’s documents are in order, then their transfer request will be affected within three market days. Once their transfer request has been affected, they and their transferee will be notified by post.

Securities lending is the temporary transfer of securities from a lender to a borrower for a fee. The borrower is grateful to return equivalent securities to the lender at the end of the loan period or upon termination of the loan. As a lender, customers will receive a loan confirmation every time a loan is affected. Their outstanding loans will also be detailed in their monthly account statement. They can also monitor their shareholding movements through CDP Internet Access, which provides instant and secure online access to account information.

Listed companies of CDP declare dividends that will be distributed either in cash or shares. Customers can choose cheque payment or Direct Crediting Service (DCS) for cash dividends. Customers will be provided with the convenience of receiving their Singapore-dollar dividends in their designated bank account directly on payment date by the latter mode. To indicate the dividend, a transaction code "CDP" is credited into their bank account on your bank statement. Customers will also receive a monthly summary of payments with details of the payment an Annual Dividends Statement (ADS) together with their December Account Statement.

It offers the benefit of subscribing to new shares of the company, at a discount to its prevailing market price to its existing shareholders through a rights issue. Customers can select to either apply for the new shares, or sell them on SGX with their rights entitlements. Expiry date of rights entitlements usually falls on the 13th market date after its books closure date (BCD), and after its expiry date, it becomes worthless, if customers leave their entitlements unsubscribed.

Customers will be informed through the forms of acceptance and authorization with its relevant offer documents, when a takeover offer is announced as a direct securities account holder and shareholder. A sub-account holder will be ensured by his broker that he will receive the offer documents. Customers need to complete and submit their acceptance form to it or to their broker if they hold a sub-account, to accept the offer.

The Offeror will pay the acceptance consideration to CDP after successfully takeover. The shareholders, who have accepted the offer, will receive payments from CDP. The applicable quantity of shares will be debited from their securities account and they will be notified via mail.

Customers are provided with the right by their warrants, but not the commitment, to subscribe for a given number of ordinary shares in the company. The company issues Warrants, which are also recognized as Transferable Subscription Rights (TSR) and are often free like an added attraction to rights shares or loan stocks, to raise additional capital. The company specified that warrants can be exercised at a pre-determined price within a specific time period, or only fixed dates. After the expiry date, warrants become worthless similar to rights. Customers should exercise them, i.e. subscribe for the underlying shares, or sell them five market days before the expiry date to gain from their warrants. The exercise period of a warrant does not enlarge beyond five years from the date of issue, as stipulated under the Companies Act.

An online service, CDP internet access is specially designed to provide greater convenience for customers, where they can have immediate and secure access to their shareholdings and current portfolio whenever they desire. Customers can do a range of transactions online without the bother of visiting our counters with CDP Internet Access. Any CDP direct securities account holder can apply for CDP Internet Access.

Customers can apply by downloading a copy of the application form for I-PIN and once their application is successful, I-PIN will be mailed to customers. I-PIN is required as the two PINs for different functions. With I-PIN customers are allowed to access their account information via the Internet, while they retrieve information through CDP Phone by using their T-PIN. CDP Internet Access is a free service for its account-holders but, fees are still applicable for certain transactions performed online.

Screenshot of login page of www.cdp.com.sg:

To start CDP Internet Access, click on the login button, and enter your securities account number and your I-PIN. If you have forgotten your I-PIN, then click on the link “forgot your I-PIN”. New customers can go for registration at CDP.com.sg. Enter Securities Account Number and Name then click on “Continue” option and follow the instructions.

The capabilities of the browser are extended in a specific way by software program, Plug-ins, by which user are allowed to play audio samples, or view video movies from within their browser. However, users do not need a plug-in for CDP Internet Access. CDP Internet Access is available during the day, 7 days a week, except for weekly maintenance which occurs between 11:00 p.m. (Saturdays) to 02:00 a.m. (Sundays). CDP has installed an automatic "time-out" feature as a security measure to prevent any unauthorized access if their computer is left unattended.

If users want to continue their online transaction, they will need to login again by using their user ID and I-PIN. If users have any kind of problem, then contact at its Customer Service Officers at 6535 7511. If users’ call is unable to get through after its office hours, leave a message so that CDP can assist them the next business day.

Source: http://www.cdp.com.sg/main/index.shtml

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