Read useful user reviews of cheapest site, Pepperfry.com to save your money from fraud before doing online shopping from Pepperfry.
At present, more than half of people prefer online shopping instead of traditional shopping for many reasons such as saving time and avoiding crowd. There are unlimited site that provides online shopping service to spread their business. However some of them are very best and some are very worst, you should at least check out the people reviews about the site which you are going to prefer for online shopping. We all know that when we decide to purchase new items, we collect lots of data from many online and offline sources to check price and discount detail. Although, sometimes we take wrong decision due to the greed of saving huge money. Pepperfry is online shopping site that offers broad selection of furniture, home and living products with huge discount. But at this time, many questions are raised about the authenticity of the site, because it provides worst products, worst customer care service even do not offer return and replacement service. Still, many people have not got the delivery of order that placed before one month on Pepperfry.
Pepperfry is latest e-shopping site created by EBay country manager to offer gadgets, home & health care appliances, clothing, and sports goods. Generally, people do not trust on new website but many people are trapped due to its high discount policy. We all know that eBay, Myntra, Infibeam, Zovi, Yebhi, Homeshop 18, and Snapdeal are very trusted online shopping site. But friends…do you know that eBay offers products at affordable price than others that’s why several people prefer it to shop products even if the same product is available at lower price on other place. The main reason behind a blind trust is eBay’s good service and fastest delivery. But here we are talking about Pepperfry, which uses discount policy to trap people.
Here we are explaining one example to understand it very clearly.
The price of CASIO SA 77 is different on all online shopping websites. It is available on eBay at Rs 3475, on Snapdeal at Rs 3399 with 3% discount, on Homeshop 18 at 3295. However, Pepperfry offers CASIO SA 77 at the price of Rs 3295 with 15% off coupon code “PEPOMG15PER”. That means, you can get Casio at the price of 2800. This big difference can attract anyone, that’s why Pepperfry use this policy to trap more people.
User Reviews on Pepperfry.com:
"Pepperfry.com - Got damaged products"
“I ordered a Prestige Omega Deluxe Fry Pan 240 mm with Lid from Pepperfry. They sent me the product which was broken. On my complaint they arranged for a reverse pickup, during my complain I told them that I do not want the money back but the product itself and they agreed to it. Later I got a call from their customer care that they cannot send me the product but they will refund the amount as they do not have replacement policy and suggested me to place the order again. I placed the order again and today I got the same broken fry pan that I had sent back for replacement.
I also posted a complaint on their facebook page. Still no action taken. My 1st order ID # = 100054496 and 2nd (the new one) order ID # = 100062969
I also emailed them on email@example.com on 22nd june but did not get any reply.”
"Cheater website, Gulped my Rs.699"
I am writing this to you after exhausting all sources of hope despite extreme cheating by Pepperfry.com
I had purchased the following three items from them:
1. ORDER NO. 100302900 Bajaj Majesty 0.5L Travel Kettle Ktx1
2. ORDER NO.100261260 Acme Fitness Bars W1657 Rotating Push Up Bar Acme Fitness W1702 Sit Up Bar
One order for Acme Fitness W1702 Sit Up Bar was cancelled due to non availability and I had to return the other two products because of low quality and non functional products. I was given a refund in form of pepperfry points a total of 1299.
And cash refund for one order Acme Fitness Bars W1657 Rotating Push Up Bar.
I had a chat with your executive Diana (screenshot of chat attached) wherein i clearly asked that in case if i am not able to use pepper points what happens to my money, to which she replied that the basic amount will be refunded back to you.
In my case, now the pepper points have been removed from my account and amount of Rs.699 (1299 pepper points - (300+300) bonus points) has not been refunded to me.
I called up Pepperfry customer care and had a long discussion with Hiral of accounts/ customer care team, wherein she agreed that amount for only one order was refunded and not for the other two orders.
However till date no refund has been made to me. Whenever i called up their CC, they bluntly say that money has been refunded and case has been closed. They do not listen to anything.
Pepperfry has gulped up my amount of Rs.699, which is totally unacceptable. In case, if you have made refund for this amount please inform the transaction ID, date and name of the bank. If not, then please refund me either my money or the pepper points.
I do not expect such a indifferent and casual attitude from an online portal of this status.
If my money is not returned back, I shall take this issue publicaly also on facebook, Desidime.com and Ashoka.com. If required I am even ready to go to consumer court, because I hate being cheated.
"Pepperfry sucks big time"
I placed an order last year for a sweatshirt of size M. They gave me a sweatshirt of size L. When I ask them I want size M, they say its out of stock now. It was a prepaid order. When I called up their customer care (who know absolutely nothing about their processes) they say they will refund the amount. But the refund will happen only in the form of pepperfry points. wtf!! it was not my mistake that you did not have the product. I agree to it anyways. Then after 5-6 months, I log on to their website to use those points. After searching for something good for like an hour, I stumbled upon a decent shirt and order it. But I did not get my order for 14 days. I check my account and I have absolutely no email from them regarding my order. No SMS or any phone call stating the status of my order. Worried, I call the pathetic customer care again. I ask him what has happened to my order and the guy says its cancelled because it was out of stock. again…wtf!!! The order gets cancelled and the customer is not even ntified about it. Add to this, the refund has also not been initiated. So I asked the customer care agent to initiate the refund right away. He says it has bAeen done. Its almost 20 days and I have not got my refund. I called the customer care again to ask if the refund has been initiated and the guy says “There is no refund initiated in your name. Do you want to cancel your order?” WTF!!!!! This is the most most bad experience I have had with any e-commerce company. Please do not ever shop from these assholes… These people are frauds
Pepperfry.com Scam or Legit: Final Conclusion
Not only Btalera, Bandishshah, dhaval_parikh, but there are lots of other people who are sufferings because of Pepperfry. It is one of the worst E-commerce portals as it offers worst products, poor customer care service even poor shipping time. There is no one, who knows the proper answer of our doubts. Personally, I have no any experience of Pepperfry. Thanks to all who share their experience to save other people and me from this worst site. After reading the reviews of Pepperfry customer, I was visited the site and shocked by seeing its appearance and products that are so attractive than others. But by checking its payment option, I understood its intention because it does not offers cash on delivery option to gulp more money. No more now….beware of Pepperfry. It is a fake website. It does not offer customer care email ID, as well some times customer care number do not receive call for long time.
The list of fraud sites is very long…so be careful and check everything about the site before taking any decision. In this term, you can also check customer reviews and rating to understand the service of the site.
You Might Also Like :