DBS Bank offers POSBank or POSB, which is a brand of consumer banking services in Singapore. POSB, a major public bank, started life as the Post Office Savings Bank, offering low-cost banking services to Singaporeans. The British Government launched the Post Office Savings Bank on 1 January 1877 in the General Post Office Building, in Raffles Place. Prior to independence, the bank was part of the Postal Services Department. DBS Bank acquired it in November 1998.

Screenshot of www.dbs.com/posb:

DBS Bank Limited is situated in Singapore. Previously it was famous as “The Development Bank of Singapore Limited” and in July 2003, DBS Bank name was taken to reflect its changing role as a regional bank. In 1968, the Singapore government led the bank, which was set up as a development-financing institution. At present, over 100 branches can be found island-wide. By assets, DBS Bank is one of the largest banks in South East Asia. In consumer banking, treasury and markets, asset management, securities brokerage, equity and debt fund-raising, it has market-dominant positions in Singapore and Hong Kong.

DBS Bank Products and Services

• Enterprise Banking
• Corporate Banking
• Private Banking
• Personal Banking
• DBS Treasures
• Private Equity
• Treasury & Markets
• Rates Online
• Research
• Securities
• Fund Management

POSB Internet Banking:

POSB Internet Banking is easy to apply and enhanced service. To get UID & PIN on the spot, customers can apply for POSB iBanking online. Customers can also get a confirmation on the status of their application immediately. Customers will get the POSB iB Secure Device through post, within one week of their application.

For applying for POSB Internet Banking, visit the URL: http://www.dbs.com.sg/sg/personal/forms/ib/apply/Pages/default.aspx. This option allows you to apply for iB Message along with your application for iBanking access and this is an alternative to the paperless online application process.

To apply for iBanking, there are three easy ways, such as:

Apply for iBanking online

All users require their ATM/Debit Card and PIN to:

• Apply for iBanking Access
• Reset iBanking PIN
• Print iBanking User ID
• iB Message (Apply/Update)

Apply for iBanking at DBS/POSB ATMs

Visit to any DBS/POSB ATM and follow these simple steps:

• Insert card* and enter your ATM PIN
• Choose "More Services" and then select the language of your choice
• Choose "PIN/iB Message Service"
• Select "Apply for iBanking PIN"
• Enter your choice of a 6-digit iBanking PIN

Your temporary iBanking User ID will be printed on the ATM transaction receipt.

To apply for iB Message at their ATMs at the same time

• Choose "Continue"
• Key in your mobile or message pager number and press "Enter" and your iB Message mobile number will be printed on the ATM transaction receipt.

Apply for iBanking through mail

For applying by mail:

• All applicants must be above 16 years of age.
• Applicants must have at least one personal or joint DBS or POSB account - DBS Autosave/S$, Current/Savings PLUS or POSB Savings/Current account.
• If you are re-applying for POSB iBanking Services, then you may be able to re-use the DBS iB Secure Device previously issued to you.

By this option, you will be able to apply for iB Message at the same time as applying for your iBanking account. It is an alternative to a purely online application.

Users can apply for iB Message via ATM by retaining the ATM transaction receipt with their User ID. The POSB iB Secure Device and Registration Code should arrive within 4 working days of the application. After receiving security device and registration code, login to iBanking for registration of your device.

Customers will require the POSB iB Secure Device before they can login to access internet banking. The POSB iB Secure Device will be posted to the registered mailing address of your primary account within 1 week of their application.

The online application is only applicable for individual account holders. For an application form, call at 1800 222 2200 (or +65 6222 2200 from overseas) or by email on smebanking@dbs.com.

How to start POSB Internet Banking?

• To begin iBanking, enter your user ID and pin in the input fields.
• Read the terms and conditions Governing Electronic Services.
• Follow the 3-step instructions on the page to input your registration code, DBS iB Secure Pin. Then click on “submit” option to continue.
• Once you have successfully registered your DBS iB Secure Device, click on “proceed” option to access your iBanking.

Login at POSB:

• After registration, you can go for logging in, for that, enter your user ID and pin in the input fields then click on “submit” option.
• Press the button on the front of your DBS iB Secure Device to display the pin.
• Enter the pin that is displayed on the device into the input field then click on “submit” option.

After logging in, logout is required for the security reasons so ensure that you logout and clear your cache after each iBanking session. For accessing the services of DBS Banking, click any of the categories to access corresponding services.

Update Address:

• Click on “update address” option and enter your new address and effective date in the input fields.
• Select the account to be updated and fill in the necessary information in the input fields, then click on “submit” option to continue.
• Check to ensure that the details are accurate, then click on “confirm” option to proceed.
• Once your update is completed, you will be presented with the full details of your update. You may print out a copy for your own reference.

Update personal Details:

• Click on “update personal address” option, enter your new contact numbers and email address in the input fields.
• Decide if you would like to receive information on its new banking products and promotions. Next fill in your personal particulars then click on “submit” option to continue.
• Check to ensure that the details are accurate, and click on “confirm” option to proceed.
• Once your update is completed, you will be presented with the full details of your update. You may print out a copy for your own reference.

How to change pin?

• Click on “change pin” option, enter your existing pin, followed by your new pin. Re-enter your new pin to confirm that you have keyed in the right one then click on “submit” option to continue.
• Your pin has been changed successfully. Use the new pin for next login.

You may select any 3 of your favorite accounts to be displayed under this section. Personalize the display to view any of your accounts at a quick glance.

For fund transfer to my account:

For your convenience, “what is next” feature will prompt you on your next step at the end of each transaction.

Account summary:

• You may view a summary of your banking accounts.
• Click on “print” option to print out a copy of your account summary for reference.

Transaction History:

• To display the transaction history of a particular account, select the account, transaction period and order in which you would like to display the result then click on “submit” option to continue.
• View details regarding your selected account.

Funds transfer to my account:

• Click “funds transfer to my account”, select the account you wish to transfer funds from followed by the account you want your funds transferred to. Next enter the amount to be transferred in the input field.
  • Note: if you are transferring money from your credit card, then cash advance fee and interest applies.
• Decide if you would like to have the transfer performed immediately or on a future date. Remember to enter the specific date if you have selected the future transfer option, then click on “submit” to continue.
• Check to ensure that all the details are accurate, then click on “confirm” option to proceed.
• Once your funds transfer is completed, you will be presented with the full details of your transaction. You may print out a copy of the funds transfer for your own reference.

Add new DBS/POSB Payee:

• Click on “add new DBS/POSB payee option, enter your initials for display on payee’s bank statement and fill in the payee’s details then click on “submit” option to continue.
• Check to ensure that all the details are accurate then click on “confirm” option to proceed.
• Now, new payee is ready for one time password (OTP) authorization. Activate the new payee with the password, which is sent to your mobile. If this is your first time adding a payee, then visit www.dbs.com and get the information about getting your OTP.

Funds Transfer to other DBS/POSB account:

• Click on “funds transfer to other DBS/POSB account” option and select the account you wish to transfer funds from followed by the account you want your funds transfer to. Enter the amount to be transferred in the input field.
• Decide if you would like to have the transfer performed immediately or on a future date. Remember to enter the specific date if you have selected the future transfer option then click on “submit” option to continue.
• Check to ensure that all the details are accurate then click on “confirm” option to proceed.
• Once your funds transfer is completed, you will be presented with the full details of your transaction for your own reference.

Add new other bank payee:

• Click on “add new other bank payee” option, enter your initials for display on payee’s bank statement and fill in the payee’s details then click to continue.
• Check to ensure that all the details are accurate then click “confirm” option to proceed.
• Now, your new payee is ready for One Time Password (OTP) authorization. Activate the new payee with the password, which is sent to your mobile.

Funds transfer to other bank:

• Click on “funds transfer to other bank” option, select the account you wish to transfer funds from followed by the account you want your funds transferred to. Enter the amount to be transferred in the input field.
• Decide if you would like to have the transfer performed immediately or on a future date. Remember to enter the specific date if you have selected the future transfer option then click on “submit” option to continue.
• Check to ensure that all the details are accurate then click on “confirm” option to proceed.
• Once your funds transfer is completed, you will be presented with the full details of your transaction. You may print out a copy of the funds transfer transaction for your own reference.

Add new billing arrangement:

• Click on “add new billing arrangement” option, enter your new payee’s details and select an account to pay from then click on “submit” option to continue.
• Check to ensure that all the details are accurate then click on “confirm” option to proceed.
• Once your new billing arrangement is completed, you will be presented with the full details of your transaction. You may print out a copy of the billing arrangement transaction for your own reference.

Bill payment:

• Click on “bill payment” option, to make payment to an organization in your pre arranged list of corporations, select the organization, enter the amount and date of payment in the input fields. If this section is empty, then you will need to add new billing arrangement.
• Check to ensure that all the details are accurate. then click on “confirm” option to proceed.
• After your bill payment is completed, you will be presented with the full details of your transaction. You may print out a copy of the bill payment transaction for your own reference.

Add new iB cheque/Demand draft payee:

• Click “PayEasy: add new iB cheque/Demand draft payee” option, select the product type and fill in the payee’s information in the input fields then click on “submit” option to continue.
• Check to ensure that all the details are accurate then click on “confirm” option to proceed.
• Now, your new payee is ready for One Time Password (OTP) authorization. Activate the new payee with the password, which is sent to your mobile.

Source: http://www.dbs.com/posb/Pages/default.aspx

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