www.redbus.in is official website of Redbus. Bangalore based RedBus is one of the India’s largest bus tickets companies. Now you have not need to go at the travel operator’s booking offices because RedBus is a web based services provider which offers to book bus tickets online for private travel operators in India if the travel operator runs services in that particular area. On RedBus.in you can find the largest option of bus seats. Customer can select their seat online and book return bus tickets also.
Screenshot of www.Redbus.in
RedBus provides convenience online services to customers by phone, home delivery, physical outlets or even SMS. Its offices locate at Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Mumbai and Pune. RedBus is being adviser by the TiE-EAP (Entrepreneurship Acceleration Program). TiE - EAP is a program by The Indus Entrepreneurs (TiE) Bangalore chapter.
Through RedBus you can choose your seat, book your bus tickets online, by phone, or in person, get your tickets home delivered and pay by cash on delivery, choose from over 350 bus operators, choose from buses based on boarding points, timing and bus type and pay cash on delivery. Customers are not required for boring registration process on RedBus. Check fare option is also provided for compare fare with other bus fare.
Online bus tickets price is the same as you would get from the bus operator office. If you want to online bookings, RedBus charges a two percent service fee. And if you want tickets home delivered, RedBus charges Rs. 25 per delivery. When you believe that you have been charged more for your bus ticket, so you can send your feedback after filling the feedback form to RedBus.
About Redbus Ticket:
When you book your RedBus tickets online you must take a printout of the ticket and produce it at the time of boarding. You can receive a copy of the ticket by e-mail. If you have not received the ticket e-mail, you can call to RedBus at any of our call centers and a RedBus executive will send you a copy by mail.
At the time of booking, if seats for some of the buses are not readily available with redBus, they will help customers by getting wanted seats from the bus operator and providing it to customers. So if you see a request button, it has recommended that you leave your contact details there and a redBus executive will try to arrange a ticket for you. Then RedBus will call you basis the requests queue and date of journey.
Advantages of RedBus:
- Book online using credit, debit cards and net banking
- Home delivery service of bus tickets in major cities
- Book bus tickets online for over 10000+ routes across India
- Book bus tickets online with over 700 bus travel operators
- Book bus tickets online, over the phone or over the mobile
- Return bus tickets reservation
- Read bus reviews submitted by passengers
How to book Redbus ticket online?
Visit official website of Redbus (www.redbus.com). On home page you select arrival location from the given locations list under the heading of 'From' and select departure location from the given location list under the 'To' title. And you must select the 'Date' of the journey which you want. After that you click on 'Search' tab. So you can get the list of the name of the travels, bus type, departure time, arrival time, seats of the bus. Here you have options to book ticket for which travels. Choose a travels by which you want to journey and click on 'Book button'. Then you get layout of the bus and select boarding point and click on box which viewed near seat number and fare at bus layout. In the next steps you require entering some identity information and selecting payment option.
Payment of tickets:
For payment of online bus tickets, passengers can use any card. At the time of boarding the bus the passenger carries a proof of his identity (along with the ticket). The payments options include credit card, debit card, internet banking (Internet enabled online bank account), cash-on-delivery (available in select major cities), cash cards (ITZ cash, Done card, OXI cash, Tick business and Zip cash), Mchek mobile payment, mobile payment.
If you want to order tickets as home delivery, you need to contact at any of RedBus call centers. RedBus executive will book a ticket for you and have it home delivered at a time most convenient to you. You can also order a home delivery online (except for same day travel). You can leave your delivery preferences there.
To cancle ticket:
You can also cancel your tickets online. In some cases, the tickets can be cancelled through our call center. When you cancel your tickets you can not get money back to your card / bank account but the money will be refunded in the form of a Cash Coupon which can be used against a future booking on redBus (within 6 months of cancellation). Redbus charges different cancellation fee on the basis of cancellation period. At the time of getting information about cancellation details contact any of Redbus executives on any specific service.
On homepage of the Redbus official website you click on Cancellation which located on top side of the site. Here enter your ticket number and Email ID after that select 'Cancel Ticket' tab.
Following you can see the cancellation fees of Redbus tickets with cancellation period.
- Upto 1 week before the travel: No charge (fully refundable)
- Less than 1 week and upto 3 days before the travel: 5% of the total ticket fare
- Less than 3 days and upto 24 hrs before the travel: 10% of the total ticket fare
- Less than 24 hrs before departure: No Cancellation
How to get refund of your online Redbus ticket?
If the bus is missed due to either redBus or its’ partner company's fault, RedBus offers a 100% refund. But if the bus is missed due to any other reason not directly related to redBus no refund is provided. The refund is given as per with their cancellation policy. This refund will be provided in the form of a cash coupon. This cash coupon has a 12 digit alpha-numeric code which can be used as money while purchasing a ticket through redbus. You could use more than one cash coupon during a single transaction on Redbus. You can enter as many as 3 coupons per transaction. However each coupon can be used only once. While you use more than one cash coupon, enter a new cash coupon number then you submit the number using 'calculate'. The balance after the transaction will be associated with the new cash coupon.
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