The official website of Microsoft Easy Assist Service is www.Support.microsoft.com/ea which enables a Microsoft support professional in a different site to view your computer screen and work on your computer over a secure connection. For people who are using Microsoft® Easy Assist, here the guide is written according to the Microsoft Office Live Meeting service (2007 release).

The professional support may start the recording function by using the Microsoft Easy Assist service during this session. Microsoft Easy Assist will be recording and logging in your communications as result. You may request that after the session a link to this recording be e-mailed to you. Please exit Microsoft Easy Assist, if you do not agree to recording.

Microsoft Easy Assist Launchpad is developed by Microsoft and 53 users of Software Informer use it. Among the users, the most popular version of this product is 8.1.6416. EasyAssistLaunchpad.exe is the name of the program executable file. Official informers will review soon this product.

By using the Microsoft Easy Assist service, you agree that during this session, the support professional may start the recording function. This will result in your communications being recorded and logged by Microsoft Easy Assist. You may request that a link to this recording be e-mailed to you after the session.

You can get the guidance about how to join an Easy Assist session, create a new session using the Microsoft Easy Assist Launchpad, share your desktop, and request control of another computer. You will also get more introductions of additional Easy Assist features, such as private chat, file upload, and file download.

Quick Details:

• File Name: Easy_Assist_Getting_Started_Guide.doc
• Version: 1.0
• Date Published: 7/14/2008
• Language: English
• Download Size: 499 KB

Estimated Download Time:

• Dial-up (56K): 2 min
• DSL/Cable (256K): 1 min
• DSL/Cable (768K): 1 min
• T1 (1.5M): 1 min

System Requirements:

Supported Operating Systems: Windows 2000; Windows Server 2003; Windows Server 2008; Windows Vista; Windows XP

This file can be opened by the following applications:

• Microsoft Office Word 2007
• Microsoft Office Word 2003
• Microsoft Office Word 2002

Instructions

To download this file:

Save the file to a directory on your computer.

Instructions for use:

After you save the file, open the file using Microsoft Word.

To remove this download:

Delete the file from the directory on your computer. You can download Microsoft Easy Assist.

Important link :

• http://support.microsoft.com/gp/cp_livemeeting2007_easyassist
• http://www.microsoft.com/resources/technet/en-us/Live Meeting/EasyAssist/WebHelp_Pro/Microsoft_Easy_Assist.htm

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