CIGNA Healthcare works under the CIGNA corporation umbrella. Throughout much of the United States and in a growing list of countries around the world, CHC operates health plans. As a "global health services company," CIGNA refers to itself, due to its expanding international footprint. The health care is headquartered in Bloomfield, Connecticut, while the corporate is headquartered at Two Liberty Place in Center City Philadelphia, Pennsylvania. Throughout the region, Cigna also has a major footprint in the Phoenix, AZ metro area running a full-service staff-model HMO with satellite clinics. CIGNA has approximately 29,300 employees, according to its most recent investor report [2] from 2009.

Screenshot of home page of www.cignabehavioral.com:

CIGNA’s Provider Portal is just the starting point for CIGNA provider specific forms, tools, news, and information. Although these resources are just a click away, but for some resources you need to login or obtain a password to gain access. Cigna behavioral Health Providers shares your commitment to provide quality behavioral health care to its members, and strive to offer tools and resources to assist you in managing your practice.

CIGNA Behavioral Health is committed to compliance with all HIPAA regulations in accordance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). From 14 April 2003, Privacy rules require compliance and from 16 October 2003, Transaction and Code Set rules require compliance. If your additional questions relate to the readiness of your own practice or facility, CIGNA Behavioral Health recommends you contact your legal counsel, local professional association, or clearinghouse administrator.

Cigna behavioral Health Providers Directory:

With the help of Cigna behavioral Health Providers Directory, you can find a Therapist/Psychiatrist. You can find a therapist or a psychiatrist, who suits you. It may take up to 10 business days to be seen by a therapist. If you require more urgent help then you can call the toll free number, which is situated at the back of your ID card. If you want to see which therapists, psychiatrists, or hospitals are in your network, you have to login, the option of “login” is situated at the left-hand side of the “Providers Directory” page to make sure your benefits cover your sessions.

Find a therapist:

You have to fill the form by entering provider type such as Therapist/Psychiatrist and Hospital/Behavioral Program, network like Behavioral Health and EAP, zip code, zip radius, select the language, age range specialty, gender, topical specialty, Ethnicity, enter the answer of Are you accessing your EAP benefits? Then click on “search” button. On the other hand, you can search of a specific provider, hospital, or behavioral program by clicking on "Search by Name," which is situated at the left-hand side of the “Providers Directory” page.

Pre-authorization is needed for Hospital Care and other Specialty Services. You have to call the number, which is stated at the back of your ID card. Authorization is needed for Employee Assistance Program (EAP) Counseling. These services are available at no cost for limited sessions. You have to go for log in to see if you are eligible and obtain authorization online or call the number stated at the back of your ID card. You do not need an authorization for most visits to a therapist or psychiatrist in your network for routine, outpatient care.

Contact Provider Services:

Eastern Region - 800.274.7603

Central Region - 800.283.6226

Western Region - 800.866.6534

Source: www.cignabehavioral.com

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